Case Studies: Workforce management services for Retention Solution

Case Studies: Workforce management services for Retention Solution

MULTI-NATIONAL BPO
Assessment of employees leaving the organisation through a structured process of collecting feedback

Project Details
  • Client wanted accurate data on all employees leaving the organisation to facilitate in the creation of a strategic retention plan.
  • The survey framework to be customized to include a few organisational culture specific areas.
  • Data to be available at all time to the managers for research and analysis.
  • Executives leaving the organisation were from various functions and stationed across five different locations.
Our Solutions
  • AssessPeople(formerly Careersindia) identified the generic and culture specific requirements to create the assessment.
  • Online feedback survey.
  • Feedback collected from all employees leaving the organisation for a period of one year.
  • Immediate access to high end online analytics.
Benefits to Client
  • Identification of positive factors and areas requiring intervention.
  • Seamless survey access across locations 24/7.
  • The entire exercise ended the first stage with crisp plans and actions aiding follow-up.

INDIAN MANUFACTURING MAJOR
Employee Engagement Survey

Project Details
  • To collect feedback from over 4000 employees at different levels and functions.
  • Survey to be completed from various factory and office locations.
  • Survey to be deployed in multiple languages.
Our Solutions
  • AssessPeople(formerly Careersindia) configured a standardized employee engagement survey.
  • The survey was customized to include the company’s branding.
  • Some company specific feedback areas were added to the survey.
  • Online access was provided for survey completion.
  • Survey results and feedback was kept completely confidential.
Benefits to Client
  • The entire survey feedback process was completed in 2 weeks.
  • Seamless survey access across locations 24/7
  • Analytics was made available simultaneously and the company could analyze trends at any point in time
  • Detailed drill down analytics features helped the client identify specific areas for action accurately

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